The 17 Steps for Properly Refurbishing Network Equipment

Refurbished equipment should go through thorough testing and assessments to ensure that the product is ready to be sold. Many resale companies will state that they have tested the used equipment and that it is ready to be sold. Before you purchase refurbished equipment, it is important that you confirm that they have taken the following appropriate steps to prepare the equipment.

1. When a piece of used equipment is received, it should be inspected to make sure that there has been no physical damage to the equipment caused during shipping or with the handling of the equipment.

2. The serial numbers should then be checked. There are both internal and external serial numbers that need to match up. If these numbers do not match up after they have been checked, the product should be sent back to the sender and should not move through the process of refurbishing.

3. Network equipment includes a tamper sticker. If this sticker is broken or missing, the equipment should be opened and thoroughly inspected to ensure that everything is intact. If anything is missing, such as the main board, the product should be returned to the sender. It could also be refurbished and any missing pieces could be replaced by a certified technical engineer.

4. There are instances where the network equipment has minor damage that can be repaired or a screw that may be missing. In these cases, the refurbishing company will replace or repair these minor issues.

5. The network equipment will need to be checked to ensure that it is ready and able to run at the voltage that it is capable of. In order to do this, it needs to be powered on and run at its full capacity in order to test it. This will ensure when it's sold, that the network equipment is ready to run like new.

6. Network equipment should have the most current software. During the refurbishing process, the equipment that has been received is given an upgrade to the latest software. It is also put through the highest possible testing to make sure that it is running like new.

7. Testing needs to be done on all of the used network equipment to be sure that it is running appropriately. Before this testing is done, the hardware should be given the time to warm up to the temperature that it will typically run at. This will allow for it to be tested in its usual environment. The company refurbishing the equipment will also be able to see whether or not there are any thermal problems with the equipment.

8. Some network equipment has the ability to run internal diagnostics. If the equipment that is being refurbished has this ability, the diagnostics should be performed. The results of the diagnostics can then be recorded and a copy of the results can be included with the equipment which will be beneficial to any customer.

9. If an empty chassis is acquired, it should be brought to capacity by adding the necessary functional blades. This will help to ensure that all connectors, power receptacles, and slots are functional.

10. In order to help reduce the potential for downtime due to a faulty component, the testing that is completed will also include all of the modules, power supplies, and hot swappable cards.

11. All of the individual ports contained within network switches need to be tested. This will help to be sure that they perform at their peak.

12. Fail over tests need to be completed for all redundant systems. This will give the refurbishing company the chance to verify the reliability of them.

13. In order to make sure that the company refurbishing the equipment is getting true results from the testing, the network equipment should be configured and tested under conditions that are real for the equipment. This includes all of the layer protocols that the various devices have been designed to support.

14. After all of the testing has been completed, the various network devices should be cleaned, packaged, and placed into stock.

15. Once a device is purchased and selected to fill an order, it should again be checked over. This helps to ensure that the product is ready and that all testing has been accurately completed.

16. When network equipment is given an upgrade to a different operating system, it is important that additional diagnostic tests are completed in order to ensure that everything is running correctly. The results of these tests will also be included within the product when it is purchased and sent.

17. In completing the steps of refurbishing, all of the products that are purchased and shipped should be packaged in the original manufacturers boxes if they are available or by using a packaging system that is state of the art. This will help to protect the product while it is being shipped.

When all of these steps are completed, you can rest assured that the refurbished product is as good as new.